Executive Summary
Chloe Osunsami, Head of Digital PR at Aira, presents a strategic framework for 2026 that repositions digital public relations from tactical communications to competitive intelligence. The three-step methodology—reviewing competitor performance, identifying coverage and AI visibility gaps, and synthesizing insights—challenges organizations still treating PR as media outreach rather than systematic market analysis. Historical examples like Electrolux overtaking Hoover demonstrate how failure to monitor competitive landscapes leads to market share erosion.
Key Insights
The framework reveals critical shifts in market positioning approaches:
The Competitive Intelligence Mandate
Osunsami establishes that digital PR strategy begins with competitive analysis, not content creation. She emphasizes systematic monitoring of established competitors and challenger brands, departing from traditional PR approaches focused on owned media and messaging. The methodology calls for analyzing organic traffic performance, domain authority metrics, keyword positioning, referring domain profiles, and AI visibility across competitive landscapes.
The AI Visibility Imperative
The framework introduces AI visibility as a critical dimension of competitive analysis. Osunsami highlights the need to identify "prompts or cluster gaps within the AI space that your competitors are being mentioned in or cited in that you're not." This represents a structural shift beyond traditional SEO metrics to include how artificial intelligence systems perceive and reference brands.
The Historical Precedent of Market Disruption
Osunsami anchors her argument with the historical case of Electrolux overtaking Hoover. Electrolux launched in 1910, the same year as Hoover, which dominated the market until the 1930s when Electrolux took the top spot. This example serves as a warning that market leadership is never permanent. The framework suggests modern tools like Google Alerts or Alertmouse provide early warning signals of market shifts.
Strategic Implications
The framework carries significant implications across business strategy dimensions:
Industry Impact: Specialization Versus Generalization
Aira's early specialization in digital PR—as one of the first agencies to specialize in the field—positions it with first-mover advantage in developing methodologies bridging traditional PR, SEO, and AI visibility. This creates competitive pressure on traditional PR agencies operating with legacy media relations models.
Investor Considerations: Metrics and Accountability
For investors, the framework introduces new metrics for evaluating marketing effectiveness. Osunsami references Domain Authority as "a good measure to look at the quality of their backlink profile" and emphasizes analyzing "referring domain profile, both for the quality and also the relevancy." The framework introduces budget accountability, asking strategists to consider: "If you were a budget holder, would you be happy with what you're suggesting if it was your budget?"
Competitive Dynamics: Vulnerability Analysis
The framework transforms competitive analysis from benchmarking to vulnerability assessment. Osunsami's methodology calls for using "a link intersect" to discover "where your competitors are being linked to or linked from that you're not yet." This approach identifies structural vulnerabilities in competitive positioning rather than just performance gaps.
Policy and Governance Implications
The framework raises questions about data privacy and competitive intelligence ethics. Organizations implementing sophisticated monitoring of competitors' digital footprints must navigate legal and ethical boundaries around competitive intelligence gathering, particularly as AI systems create new visibility dimensions without clear regulatory frameworks.
The Bottom Line
Osunsami's framework represents a structural shift in how organizations approach market positioning in digital environments. Digital PR evolves from tactical communications to systematic competitive intelligence, with AI visibility emerging as a critical dimension of brand strength. Organizations failing to implement similar methodologies risk losing market leadership to more analytically sophisticated competitors.
The Integration Challenge
The framework's final step—"bringing all the insight together"—represents the most significant implementation challenge. Osunsami acknowledges that "there is no set way to do this final bit" and that strategists must "puzzle all these pieces together." This requires synthesizing brand knowledge, SEO strategy, target audience analysis, competitor insights, and media landscape analysis into coherent strategic narratives.
The Measurement Evolution
The framework signals an evolution in how organizations measure PR effectiveness. Traditional metrics like media impressions and share of voice give way to more sophisticated indicators including AI visibility, backlink quality, and competitive gap analysis. Organizations must develop new reporting frameworks capturing these multidimensional indicators while maintaining clarity about business outcomes.
The Organizational Structure Implications
Implementing Osunsami's framework requires organizational restructuring. Digital PR can no longer operate as a siloed function but must integrate closely with SEO, content strategy, competitive intelligence, and data analytics teams. Organizations succeeding in this integration gain competitive advantages through more coherent market positioning and efficient resource allocation.
The author's views are entirely their own and may not always reflect the views of Moz.
Source: Moz Blog
Intelligence FAQ
It shifts focus from media outreach to systematic competitive vulnerability analysis, integrating SEO metrics and AI visibility as core components.
AI systems increasingly mediate brand discovery and credibility assessment, making visibility in AI-generated responses a new dimension of market leadership.
Breaking down silos between PR, SEO, and analytics teams to create integrated competitive intelligence functions with shared metrics and workflows.
Cases like Electrolux overtaking Hoover demonstrate that market leadership requires constant competitive monitoring, not just superior products or messaging.


